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This page endeavours to expand on fees and services, looking to achieve the best possible solution for clients. PCWorkspace freely advises on broadband, broadband and telephone cabling, builds, component sales,
computer repair, maintenance, new installations, upgrades and virus cleaning for private and commercial customers.
Extend the life of your PC or Notebook with a full computer service from £27.30, plus extra memory from as little as £5.00.
Accidental Damage
A Laptop or PC inspection, insurance quote or engineers' report starts from £20.00. This may include consultancies in liaison with the insurance company, the equipment manufacturer where required, and a report detailing findings, repair costs, conclusion and recommendation as per the company's specific requirements. Associated enterprise or conceivable IT partners might like to email or telephone direct on (01733) 777878, or email in the first instance.
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PATest
Repair
Added Value
PCWorkspace strives to improve and provide added value services whenever conceivable – please contact Steve on (01733) 777878, your custom will almost certainly help to sustain and develop our venture, ensuring ongoing quality of service and expanded local resource.
Looking also to establish and maintain good working relations with local partners to doubly ensure potential clients are not disappointed.
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Virus Cleaning
Air Flow
Air flow and room temperature is no less, if not increasingly important – computer components will nevertheless overheat, performance almost certainly deteriorate and quite conceivably fail due to excessive but often unavoidable build-up of dirt drawn into the system case by the cooling fan, consequently restricting the air flow and limiting heat dissipation; and thus contributing to poor system stability…
…One may well then look to the Internet for a software solution that is quite possibly not needed, and might as a matter of fact only serve to compound the problem, not least in an aging machine or where system resource is already limited.
PCWorkspace recommend internal cleaning PC's two to three years old, and we will professionally high-pressure clean chassis for a fee of £7.50 for the *1first unit – £5.00 with works (free with a full service).
*Peterborough, 1off-site only.
Beyond Economical Repair
http://pcworkspace.net/services/repair.php#ber
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Broadband
http://pcworkspace.net/services/broadband.php
Help Setting Up
If you would like someone to install your broadband or vision, or perhaps would like some help with your broadband or telephone cabling, please call: Peterborough (01733) 777878. For more in-depth advice on broadband frequency, internal wiring or troubleshooting bandwidth problems. See: Broadband advice.
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Builds / Shopper Support
For those who would prefer to commission a Custom PC, though while we freely advise, regrettably we are only able to build bespoke systems for established clients to a budget, including a build cost of £40.00, less an agreed pre-requisite deposit.
We are however equally happy to assist in your choice of computer, ideally tailored to your needs, and consequently will whenever possible provide a Free Shopper Support Service in association with a local store to ensure that you purchase the right system suited to your requirements, and at the right price – please call.
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Established Customers
Intel Buyer Guide
Licence
Business to Business
PCWorkspace is looking for professional local IT partners to work with us within our pricing structure in the following areas:
Access Database Design
Design
Infrastructure
Networking
Programming
Security/IPCCTV
Windows Server
See also: Added Value
Cable Works
Ethernet and high tension (HT (telephone and broadband)) surface mounted cabling starts from £30.00 an hour (£25.00 OAP). We undertake broadband, telephone and network extensions and repairs. For other cable-laying, electrical works, ISDN, networking and/or telephony, we may recommend or commission a third-party contractor.
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Call Out
http://pcworkspace.net/services/callout.php
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Laptops
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Wireless
Capacity
http://pcworkspace.net/services/data.php#store
Clean Install
http://pcworkspace.net/services/repair.php#clean_ins
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System Cleaning
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Clients
Collect and Return
There is no call-out charge, if systems need to be collected or taken in for repair however, an additional fee not exceeding *£10.00 may be invoiced for returning and installing the unit to the clients' premises subject to precise location. *Peterborough.
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Established Customers
Components and Peripherals
PCWorkspace does not hold stock for resale, but we will make available or obtain goods for clients. Please visit the sales page, perhaps instead contact us more directly on: (01733) 777878.
Concession
Operating competitively, PCWorkspace offers further concession on service charges to the elderly, new business, students, recommended and returning customers, established clients.
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Established Customers
Confidentiality
PCWorkspace is committed to respecting and protecting the privacy of visitors to our websites as well as the privacy of our clients and client data. We have established procedures to protect your privacy and uphold them forcefully. Any data collected is confidential and held only in the interest of our clients, may relate specifically to billing, client contact, data back-up and legal matters. We make every effort to ensure its security and to treat this information responsibly.
Client information is not made available to any third party less where necessary in the normal course of our business or where the law stipulates that such information should be made available, to identify, make contact with or bring legal action against someone who may be causing harm or interfering with the rights or property of PCWorkspace, its associates or its clients.
If we opt to change our privacy policy, we will post notice of these changes on our website to ensure users are always aware of any updates, and/or where circumstances dictate that we must disclose information.
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Consultancies
We are well placed to advise small enterprise and start-up businesses in many facets of trade, not least those aspects more relating to affiliation, computing, marketing, Internet placing and web development. Steve White has some experience as a data analyst, as well as in business, computing and education.
PCWorkspace has in the past moreover committed many hours to research, and has consulted with small venture as a business analyst in order to achieve set aims and objectives, completing projects on behalf of a number of clients.
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Intel Buyer Guide
Contract
If you are a contractor in need of support, or an agency conceivably looking for a computer technician, please contact Steve White on: Peterborough (01733) 777878.
Employment Contract
Steve welcomes contract opportunities that lend both to personal and company development where there is clearly no conflict of interest, e.g. business, computer and/or IT support roles.
New Business
| £015.00 | First visit, first hour – PCWorkspace pitches to work with new business clients on site for a minimum of one hour for a £15.00 engineers' fee. Charge offset against cost for systems returned to the workshop… |
Optional Short Term Small Business Contract / Staff Cover
| £050.00 | Short-term, four–six week contract at five hours dedicated remote or on-site service – per week. Travel time negotiable. More hours, longer contract required, please enquire. |
Optional Long Term Business Contract / Staff Cover
| £468.00 | Long-term, four–six month contract based on four months at fourty hours dedicated remote or on-site service – per week. Less hours, shorter contract required, please enquire. |
Creative
http://pcworkspace.net/services/design.php
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Photo Restoration
Data Analysis, Correction and Extraction
http://pcworkspace.net/services/data.php#data
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Data Recovery and Transfer
http://pcworkspace.net/services/data.php
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Disaster Recovery
Free Health Check
Maintenance
Salvage
Storage
Design
http://pcworkspace.net/services/design.php
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Photo Restoration
Diagnostics
PCWorkspace has the means to evaluate your computer problem for you, will freely carry out a health-check on a system brought to us affecting a speedy analysis and fix whenever conceivable.
Where immediate checks do not provide a quick solution, you may need to leave your consumer box/laptop, or we may need to return units to the workshop, run more extensive bench testing to help identify underlying faults and what course of action to recommend.
Client data
Peterborough PC Support (PCWorkspace) make every effort to ensure client data is both secured and remains confidential. We will partition hard-drives, install the latest updates and include new features as standard; also back-up and restore data files free of charge subject to volume and condition of media.
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Disaster Recovery
http://pcworkspace.net/services/design.php
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Disc Repair
Here's the thing! We repair discs – software, music CDs, DVDs; video games… We're not able to fix cracked discs but nearly all discs that won't play can be repaired. How? PCWorkspace have them machined so that they look and play as good as new. So bring us your damaged discs, we'll make sure they get fixed for you.
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http://pcworkspace.net/services/repair.php#disp
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Economics
http://pcworkspace.net/services/repair.php#econ
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Engineers' Fee
http://pcworkspace.net/services/callout.php
Engineers' Report
See: Accidental Damage
Established Customers / Clients
Once having been to PCWorkspace for works, a customer will be considered a client, whether commercial or domestic, and as such may further benefit in any number of ways including:
• added value
• affiliation
• business networking
• flexibility
• free advice
• free help
• free portable appliance test
• generous concession
• guidance
• induction
• loan
• loyalty discount
• rapid service
• resource
• sales
• shopper support
• support
• sustainability
Peterborough PC Support (PCWorkspace) clients include, in the main, local small to medium enterprise and home users – Established, returning customers qualify for a 20% loyalty *discount on service charges. Recommended friends and family can also benefit from a 15% concession, and long term clients can further achieve up-to 30% off a computer service, economically extending the life of their PC – an attractive alternative to replacing it too soon.
Notwithstanding a quick turn-around for the most part on systems taken in for repair, we can also make a PC available on loan in some cases, e.g. where a client maybe requires ongoing access to the Internet while their computer or laptop is awaiting components, or perhaps if a computer is beyond economical repair and time is needed to select an appropriate replacement or gather funds.
Complimentary XP or Vista platforms are Internet (Ethernet) ready with Internet security and third-party essential components installed and up-to-date.
A *20% discount applies only to a client computer service and one-hour service fees, however up-to 33% may be applied to additional, part 'computer' works over and above an engineers' / half-hour fee of: £15.00, e.g. conceivable or necessary works – optimise system, other system repairs, reclaim hard-drive, e.g. +£7.50 (less 33% = £5.00 (£20.00)).
Established business clients with two or more units, e.g. PC and Laptop, additionally qualify for a FREE 100mA, class I Portable Appliance Test (PAT (on request)) on the serviced unit and cable. A PATest for a single unit and cable is optionally available for a fee of £3.50.
Evenings and Weekends
http://pcworkspace.net/services/callout.php
Flat-pack Assembly
See: Installations
Fee Health-Check
Please call (01733) 777878, arrange to bring in your base unit or laptop for a free health-check…
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Hard-drive
http://pcworkspace.net/services/data.php#store
House Call
http://pcworkspace.net/services/callout.php
Housekeeping
PCWorkspace specialise in 'stand alone' PC support, endorse good computer housekeeping, is known for promoting core values and encouraging good working practices in both private and small business, domestic and commercial sectors.
We are whenever conceivable generous with our time, assisting in implementing or developing a straight forward but nonetheless important policy of routine maintenance and good housekeeping, helping to ensure minimum annual costs and sustained system performance.
It is increasingly important to maintain a policy of good housekeeping, and to also implement working and/or family practices safeguarding files of value stored to your computer hard-drive(s).
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Vista / W7
In-place Upgrade
http://pcworkspace.net/services/repair.php#clean_ins
http://pcworkspace.net/services/repair.php#econ
Installations
Would you like someone to install your PC Workstation or Broadband Internet for you? An approximate cost for a workstation installation and configuration to premises is £30.00 (Minimum £25.00). We also offer flat-pack (workspace) assembly services at our usual hourly rate, less applied, OAP discount.
A workstation including third-party hardware and software downloads can however take some time – perhaps therefore consider a fixed fee presently capped at £60.00 (£50.00 OAP). Broadband installations (with optional free Microsoft Security Essentials) is fixed at £30.00 (£25.00 OAP) subject to precise mandate and location.
Computers returned to the client following repair are Internet ready and set-up for free. An additional fee may be appropriate however where third-party applications and/or peripherals are required to be added subject to precise time needed – please enquire. Systems commissioned over £500.00 are installed to premises *free of charge.
*Peterborough.
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See: Accidental Damage
Intel Buyer Guide
http://pcworkspace.net/services/repair.php#intel
Internet Security
http://pcworkspace.net/support/clean.php#isecp
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Free Health Check
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Internet and Privacy Policies
See: Confidentiality
Internet Services
http://pcworkspace.net/services/broadband.php
http://pcwebspace.co.uk/
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Laptop Advice and Repair
http://pcworkspace.net/services/repair.php#lta
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http://pcworkspace.net/services/repair.php#licence
Is your media genuine? How to tell
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http://pcworkspace.net/services/repair.php#maint
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Storage
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Validation
Virus Cleaning
Warranty
Malicious Software / Malware
http://pcworkspace.net/support/clean.php
Memory
http://pcworkspace.net/services/repair.php#upgrade
Names and Hosting
Networks
PCWorkspace will gladly install telephone / network and sockets, network your Broadband connection, extend or fit High Tension BT specification standard, Cat 5e/Cat 6, or shielded data cable, sockets, including BT i-Plates, and/or WiFi achieving the best possible bandwidth.
BT, Cable and Wireless broadband services are currently charged a fixed fee of £30.00 (Internet Security Ready (£25.00 OAP)) subject to precise mandate. Broadband and Telephone line upgrade/cable works from £35.00 (£30.00 OAP) an hour plus materials.
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Passwords
A password removal/reset fee is £3.50 (with works); *£15.00 for a site visit (Mon-Fri (Windows 2000, XP, Vista, Windows 7)). *Peterborough. Please call: (01733) 777878.
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PAT
http://pcworkspace.net/services/pat.php
Payment
TransCash
Bank: NatWest.
A/C Name: PCWorkspace.
A/C No: On application…
Bank Sort Code: 54-21-38.
Swift Code: NWBKGB2L.
Reference: Client Name and Invoice Number.
Cash
Sterling, Euro.
Euro fee: plus €1.00.
Cheque
Payable to: PCWorkspace
Plus admin fee: £1.00.
*due on completion.
PayPal
Payment in advance (on request).
Plus admin fee: £1.00.
Please support free resource and further site development
Professional Development / Schooling
Training fees by arrangement, hourly, half-day etc. – PCWorkspace offers private tuition and small business advice to the individual or small group. Needs can be assessed with schooling commissioned to suit conceivably establishing some grounding in business, rudimentary and/or intermediate Information and Communication Technology (ICT), Office Application and/or Computer Housekeeping.
Training options
• Bespoke Computer Build
• Coaching (One to One)
• Web Sessions/HTML for Beginners
• Windows and Microsoft Applications
Schooling can include:
• Computing and/or computer literacy
• Email
• HTML
• Keyboard skills
• Microsoft Office
Access (Database)
Excel (Spreadsheet)
Outlook
PowerPoint (Presentation)
Publisher (DTP)
Word (Word/Text processing)
• The Internet
• Windows
Outlook Express/Windows Mail
An initial assessment is priced at £15.00, with one to one tuition subsequently tailored to suit the individual charged at £25.00ph (£20.00 (OAP (First 1.5Hrs))). This can include consultancies, ongoing evaluation and a summary where appropriate. Schooling may also be backed up with assignments and free email support.
Photographic Editing / Restoration
Charges for photo scanning and restoration currently start from £15.00. This includes preparation of original material, high resolution scanning and editing in professional software application to produce a restored digital image…
…Clients can optionally have the finished image file developed to generate a copy of the original, now restored photograph.
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Portable Appliance Test
http://pcworkspace.net/services/pat.php
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Power Supplies
http://pcworkspace.net/services/repair.php#psu
Printers
Many printers we find are not cost affective to repair, but not withstanding software issues, e.g. Windows and/or printer drivers; matters relating more specifically to ink perhaps, while we do not specialise in the repair of printers, we will do our best to advise or help.
For the more expensive ink-jet and laser units you might conceivably contact a specialist or the manufacturer for further advice.
As a general rule of thumb when looking to purchase a replacement printer, you might consider the cost of consumables prior to deciding which brand to buy.
Repair and Service
http://pcworkspace.net/services/repair.php
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Salvage
Policy won't allow for salvage to be accepted as payment for services, however we may consider salvage in-lieu of part payment. PCWorkspace does not actively seek to purchase salvage, but does from time to time offer second-user systems and liquidation stock.
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Storage
http://pcworkspace.net/services/data.php#store
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See: Air Flow
System Support
PCWorkspace optionally offer the home or small business user monthly, bi-monthly or quarterly support ensuring that systems continue to function at optimum performance and speed, helping to sustain minimum disruption to the workplace.
This service can be tailored to client requirements at our usual hourly rate - please email or contact Steve on: Peterborough (01733) 777878.
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Telecoms
See: Networks
Tv Wall Mounting
PCWorkspace offer a Television Wall Mounting Service from £39.00 plus the cost of supplied mounting bracket. A typical bracket cost is £29.99 for 32-37, £34.49 up to 60 inch. Bracket prices vary, may change without prior notice. Please call on: Peterborough (01733) 777878.
Upgrade
http://pcworkspace.net/services/upgrade.php#upgrade
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Vista / W7
Validation
Activation, Registration, Validation - What does it all mean?
Activation is a pre-requisite following the installation of your Operating System, e.g. Windows. Recovery console installations may not require activation… as a rule though, one has 30 days to activate their product licence (new installation) and moreover OEM software can only then be re-activated on the same machine.
Registration, simply, is not obligatory, a means to register your product (software & licence) and sign-up for email updates and product information etc.
Validation refers to the all important ongoing support of your operation system and application software… quite simply if one fails to update, does not opt-in to validation during automatic or manual updates, their system will almost certainly remain flawed, become more vulnerable to threats and quite probably unstable.
In the latter half of 2008, it was estimated that there were in excess of 4,000,000 systems in the UK with recorded Validation and/or Licence issues.
Validate now? http://www.microsoft.com/genuine/
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Virus Cleaning
Virus / Virus Cleaning
http://pcworkspace.net/support/clean.php
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Vista
XP, Vista or Windows 7 – Albeit some development was held-over pending the release of Windows 7 brought foward to 22 October 2009, with exception the only conceivable argument against Vista or Windows 7 for the home user is the possible cost of replacing expensive business application software not compatible with the new operating system.
For those who have experienced problems, many issues can be explained and/or prevented by sourcing the correct peripheral drivers for printers etc., doubly ensuring that the earlier XP only discs are not installed avoiding any potential conflict.
While only 20% more code than XP, Vista is greatly enhanced and a much larger installation. A Vista and Windows 7 consumer unit requires a greater resource to accommodate more recent enhancement and ongoing development, e.g. 1 – 2Gb of RAM ideally as a minimum for entry level systems compared with an adequate 512Mb – 1Gb of memory in many XP systems. Consequently some later machines may appear slow by comparison!
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Volume
http://pcworkspace.net/services/data.php#store
Warranty
Completed work is covered by a *30 day guarantee – Where appropriate, systems are Internet ready with Internet security installed – It's important though that the client doubly ensures that their Internet security is activated and fully up-to-date…
…Clearly, where the end-user cannot activate and/or maintain Internet security due to a forgotten username and/or password, we will not be able to extend warranty on software installations. Microsoft Security Essentials is optionally available FREE, helping to ensure that your system is protected against Malware and Viruses beyond the standard warranty period should one need time to resolve Internet security issues with their Internet service (broadband) provider.
For re-furbished/re-installed hard-drives, PCWorkspace guarantee new installations for a period of *90 days against the purchase of a replacement drive, i.e. should an existing re-furbished drive fail within three months of a new system software installation (Operating system (Windows)), we will re-install the operating system *free of charge where a replacement unit is subsequently purchased through us.
*Subsequent end-user installation of 'unlicensed software' will invalidate any warranty against software repairs, operating system installations. For new components, normal manufacturer's warranty applies.
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Waste
http://pcworkspace.net/services/repair.php#disp
Web Services
Weekends
See: Call-out
Workspace Assembly
See: Installations
Wireless
http://pcworkspace.net/services/broadband.php#wifi
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